I had an Mtn Top up contract and was so happy until i decided to go prepaid, I was advised that i had 6 months to use the airtime, so i started saving up my airtime (as i was paying for that airtime) and wanted to use it when i was off contract, the day before my contract ended Mtn took R400 off my ...
Following a brief default on my account last year, MTN appointed a collection company to collect the due funds from me without writing to me and informing me of the undertaking. The company started sending me letters of demand though my account was current at the time. I rectified my account but ...
Ever since joining the MTN service provider I have had nothing but trouble and poor service. I am greatly disappointed in the way I am treated as a customer and that my complaints and queries are never dealt with and that nobody seems to care about my difficulties encountered. I signed up for a 3G ...
What is going on with MTN in Greenstone, they are always busy and have a queue out the door, as a result it takes a long time to get service. they normally only have 2 or 3 people working at a time, surely if the shop is always so busy they can afford to hire more people?? I don't mind queues, its ...
On 21 February I went to MTN Waterstone with a billing query. I have noticed that my monthly debit from MTN is much higher than it should be. I have upgraded from a Blackberry to a Samsung S2 at the end of Sept 2012. The salesperson at MTN Waterstone informed me that the Blackberry BIS service was ...
I HAVE BEEN WAITING SINCE 15 FEB 2013 FOR A CANCELLATION LETTER AND MY REFUND OF R199, 00. HOW LONG DOES THIS TAKE??? THIS Pat Nolwandle Mamane RED MY E-MAIL BUT NEVER REPLIED. WHAT THE IS GOING ON THERE!!! ...