I logged a complaint on Hello Peter about the fact that MTN had, without warning, dropped my Blackberry discount after my most recent 24 month contract ended. I have not up or downgraded yet (could have in mid December) because the BB Q10 is not yet available from MTN & I can only downgrade in ...
I received a phone call from a MTN Tele Sales Call Centre Agent, by the name of Pumbla (last name not provided) attempting to sell me their "latest offer of a Nokia C202 phone with a 20GB data bundle". When I explained that I am not interested in the offer, since I do not have MTN ...
Today I called 808 twice to query a new handset ordered at Blue Route Tokai 2 weeks ago. After completing the security check twice on the same call and on the subsequent call I was put on hold for an unacepptable amount of time. Agent was ill equiped to assist me as A) could not understand my query ...
I recently booked in my new Phone Sony Ericson Xperia T that I acquired from MTN in Melrose Arch. The device was booked in on the 13th of February 2013 and the lady responsible is Chanel. I explained to Chanel that my device has a problem with the speaker and that the touch screen is also faulty, ...
Once again MTN has failed to send me my invoices and statements. It is really so incredibly frustrating. Not only is it month end, but for many comapnies it is year end and thanks to MTN and the complete lack of service and regard for paying customers, my processes are delayed. For some reason ...
My name is Sandile Zuma, I live in 75 Interland Homes, Kwa-Thema, Springs, 1575. I have been using MTN for the past 10 years nw, I have been a loyal and faithfull customer. I understand that sometimes it happends that MTN may experience technical difficulties for whatever reason, however for the ...