I have a Blackberry Bold 9900 on contract with MTN. I have not been able to download media for a while and when I call the Call Centre they say that since October 2012, all media downloads have been blocked by the network. You cannot use data bundles to download and there is no recourse at all. I ...
My application was done with MTN Direct on 25 June 2013. MTN states that they will contact me within 3 Business Days to complete my application. Well its 2 weeks later and there is no response. Is this acceptable service? Reference No: MTN Direct Order [#6731742] ...
I initially called customer care some time last week, the first lady I spoke to asked for three numbers that I frequently called but she told me that she could not see the three numbers id given. I then called again just to try speak to someone else and he advised that he could only see 2 of the ...
We have an uncapped wireless internet package with MTN for which we are paying approximately r250 per month. We cannot download a 3 gig course material as it constantly cuts out and is extremely slow. We have phoned the Call Centre however they are not very helpful and cannot find a solution. ...
My new Blackberry was in April 2013 - I followed all the procedures & filled in a Blacklisting form to black list the handset. Yesterday evening, I found out that my BBM is in use! I contacted your call centre this morning & spoke to Mafika who confirmed that my Blackberry was Blacklisted ...
I visited the St. George's Mall branch in order to upgrade my contract with MTN. I was promptly assisted and Deen showed great patience towards my indecision about which handset to choose. I was offered helpful advice based on my needs and the advantages of the difference handsets. Once I selected ...