MTN services has DISGUSTING protocol where upon numerous invoice requests we STILL DO not received invoices from MTN but merely get an amount debited off bank account and a statement. We have asked on numerous occasions and have yet to receive an invoice. Furthermore to load a data bundle (monthly ...
Y name is AJ The day I went in for my upgrade, I had to wait a few another days for upgrade to happen! After I didn't receive a call I went in there myself, everyone was in the worst mood ever for a supplying company. No one greeted, no one smiled, the atmosphere was horrible!!! Had to drive to MTN ...
So after a week of struggling with 24hr mobility insurance, I was told to go to my nearest MTN and they will be able to replace my Xperia Z. I go to my nearest and the store I opened my contract by, Picbel Parkade, I walk in and when I explain I would like to pay my excess and get a new phone, she ...
Mtn did not change banking details after fnb advised them of new account no. Resulting in unpaid debit order. I paid via eft forwarded them proof and cell was still switched off after alto off phone calls they switched it back on. The payment was done to them on 12 June and still they took a double ...
I have queried this for almost a month now via your call centre 808, website, email and twitter and still have not had a resolution. I am supposed to get a 24% discount on my bill and this has not been done for a few months. When will this be back dated and credited to my account? ...
You are still not adressing my issue of not wanting the phone as it has been problematic from Day1. my main issue here is NOT BEING ALLOWED TO CHANGE MY CONTRACT AND TAKE ANOTHER PHONE AS I AM UNHAPPY WITH THIS ONE. I PAY FOR GOOD SERVICE BUT HERE I AM WASTING R501 A MONTH ON A PHONE THAT DOES NOT ...