A couple of weeks ago my MTN SIM card was not able to connect to the MTN network. I contacted MTN South Africa on the MTN South Africa Facebook page and to be quite honest, having had more than one negative experience regarding service levels at MTN I wasn't expecting much. Michelle from the MTN ...
Hi MTN, I did get a response from you the last time that limited stock is coming by the end of July. I phoned the shops again after that to Pre-Order. The one shop tells me it is not coming. The other Shop tells me it is only for new lines and not upgrades. So now from your answers I assume now ...
IT SEEMS TO BE THE TREND NOW WITH MTN, THEY HAVE ALSO GIVEN THE NUMBER THAT MY WIFE USED FOR 15 years TO SOMEONE ELSE ONLY BECAUSE SHE DID TOP UP HER PHONE WITH AIRTIME FOR THE PAST THREE MONTHS.ALL HER PERSONAL MESSAGES FROM HER BANK NOW GOES TO THE OTHER PERSON THAT MTN HAS NOW GIVEN THE NUMBER ...
My daughter was mugged and her cellphone was in that incident. I called the call centre to lodge a claim as the phone was insured, only to be told that I had insured the simcard not the handset. I was confused and upset as that did not make sense as how does one insure a sim card which is less that ...
I took out a contract with MTN in November 2012, within 7 days I returned the phone as I was not happy with the added charges that came along with the phone. In November 2012, December 2012 and January 2013 I was debited R200 for the amount of the monthly instalments even though I did not have the ...
I determined that I require additional DATA to my EXISTING contract with MTN. MTN has a R119 per month 2GB special, and I Email them to have it added. AFTER MUCH TO and FRO, they waste my time for 2 weeks. Today i'm informed that it costs MORE THAN TRIPLE to ADD a 2gb data to my existing contract, ...