Despite having requested international roaming when converting from prepaid to contract immediately prior to departing on an overseas trip, this was not activated and the branch is now refusing to accept a written instruction requesting this to be rectified. They insist on a personal telephone call ...
I've lodged an issue with MTN Active Support and received these reference numbers thus far: - REQ:2340460 [#6788596] - REQ:2345149 - REQ:2345149 [#6767563] - MTN Active Login Error [#6758607] - REQ:2340460 [#6758611] - [#6754114] - this was the first time I logged a call on 2013-06-23. Even with ...
I took my cellphone to MTN Repair Centre in Boksburg, it had a problem with an internal speaker and was still under warranty, they booked it in and was called two days later to come fetch my phone but when I get there I was told that phone has liquid damage (moisture inside), I didn't have a ...
I went to MTN The Glen branch on the 4th of July 2013 to do an early cancellation of my contract. I requested that they transfer my phone number to pre-paid. On Friday my line was disconnected, I went to MTN at Melrose Arch & I was told that I needed to Rica my phone as I was moving to a ...
On Friday 5th, I visited mtn morningside to do an exchange on a warranty assesment. The consultant, Joska had to ask permission first from his managers for a packet migration from a luminia 920, which packed up twice in 6 mnths to a Samsung S4. First he, Joska, promised to give me an update on ...
I have still not received a response to my query logged on the 29 May with mtn regarding my data usage, i query this account every week, and every week i have to explain to another what what my query relates to i have to re log my query and receive another reference number to which i receive no ...