I called MTN callcentre on Monday 1 April 2013 requesting a sim swap for my phone. I was told that the complaint would be escalated to a supervisor that would call me backin 2 - 24 hours due to the fact that it would be my second sim swap within a 30 day period. No one called me, I called again ...
https:///mtn/complaints/contact-renewal-nightmare-1036675 REQ:1897870 logged on the 13/03 https:///mtn/complaints/still-no-response-1049245 REQ:1954774 logged on the 28th after receiving no response. Nomonde advised that she would be busy and that she would get back to me by Monday (Yesterday). By ...
I am totally disgusted with the service I have been recieving lately from MTN. Firstly I am currently due for an upgrade and wanted to upgrade to the Iphone 5 16gb or the Samsung S3. I was told there is no stock and that someone will get back to me once you do have. Its been more then a month now ...
Despite my efforts to resolve my issues with MTN regarding the inferior services I have received firstly at "The Paddock" store in Milnerton and then directly on to your website. o All I am receiving from you is a lip service and stalling tactics! o You excuses are "network ...
At least twice a week I get a called from one or other agent acting on behalf of MTN, offering me a cellphone or laptop contract. When I say no, thank you, these agents continue to harrass me. I've requested numerous occasions for my name and number to be removed from the database and yet, I still ...
I phoned the Geenstone branch to enquire regarding the NANO sim for aniphone 5 that i had bought prepaid (Not through MTN). The lady at the store (did not give me her name) informed me that the NANO sim cards are only available on a contract and not for prepaid. When i said to her that i will just ...