I recently got my phone back from MTN after submitting it for a warranty accessment as the unit was problematic. A day or so after receiving and using my phone, i started getting these strange SMS's on my phone from this Company called BGSA. Today is the 24 July 2013, i receive my monthly airtime ...
Dear Reader, I've bought a Nokia N97 phone on contract back in 2009 and looking back it was the worst decision I have ever made. First is started when MTN stop with the monthly deduction by debit order and I had to transfer the money through EFT and send the proof of payments to a MTN customer ...
I am an existing customer and made an application for a new contract last week, Thursday 18 July at the Pinelands MTN store. This was approved in 24 hours, however I requested a change in phone and the application had to be resubmitted on 19 July 2013. It is now Wednesday 24 July, and I have had to ...
I applied for a cellphone Contract at Mooiriver Mall MTN in Potchefstroom. Waited for 5 days and nobody called me back to say that the contract has been approved. NOW MTN is billing me for a Cellphone that I never recieved or signed for. I ONLY APPLIED FOR THE CONTRACT!!! and never signed release ...
After long phones and speaking to attendants who were rude and unhelpful I finally spoke to Roland who took the time to listen to my story and managed by problem well. Had I come through to him sooner we might have actually kept our phone with MTN but have ported across to another SP. Thank you ...
After complaining on hello peter on the 16 July regarding the progress of a contract this was the prompt response and reassurance i was given :- "Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and ...