I am due for an upgrade on a new phone. On 31 July 2013 MTN had all sorts of promotions and upgrade specials. Since my upgrade was only valid from 1 August 2013 I could only upgrade online the following day. On 1 August 2013 there were no specials, no promotions, no upgrades available. I thought, ...
I have just about had it with MTN and their manner in which they treat their loyal contract customers. I have been experiencing serious DATA issues in the North Riding Area (Agricultural Lands) for the past 2 weeks and have not received any joy from the incompetent staff for resolution of my ...
I did an upgrade on my contract were i took the 40inch tv with the router! That's when ail my problems started it took them 2weeks to activate it after calling n visiting the store quite a few times finally that got sorted out i thought just 1 week more to get the tv but still I'm waiting its nw ...
Good day, I have a contract with MTN that has 2 cell phone numbers on it. My husband uses the other num. On 31 July 2013, we both got sms's saying "Congratulations on your upgrade". At first we ignored the sms's, but on the evening of 1 August 2013, I called 808 to get details from MTN. ...
Issue 1: My voicemail got deactivated 3 weeks ago. Reported the fault - and called back a week later to check status to be told it was resolved. WRONG - if they'd tried calling the number they would have seen it wasn't. We're now another week on - no resolution. Issue 2: Beware all MTN customers of ...
I recently terminated my MTN cellphone and 3G contract. I made the payment for early Termination two weeks ago and completed all the neccessary admin. Today the monthly fee for both contracts was debited off my bank account! MTN has not refunded me. What must I do? How do I get my Money back? How ...