I feel I am wasting my time because MTN have no interest in solving clients problems. I re-newed my data contract on their big special R99.00 for 2Gs with your own modem. I get charged R104.00 Vat. I get no reply to queries through MTN Active. They just ignore you and dont reply, so we turn to you. ...
I took cellphone contracts 2011 mid May. Those contracts were due for upgrade and i chose not to upgrade. Now i shuld not be paying for those contracts but to my suprise MTN is still debiting my account inclusive of the paid up contracts. Before i order a reversal please someone tell me why T.F has ...
I was having a contract with mtn, after the contract has expired, somebody called me to renew the contract then i told them, i dont want to renew it cos my work contract expired, so lady insist and they always send me an airtime which i dont used it, i used vodacom, so decided to send me to lawyers ...
Debited my account after making a cash payment in the store. I was assured that the debit order would not go off and low and behold it did and I ended up paying twice. When contacting them with they admitted the mistake but I have to call them back in three days to have them debit the money back. ...
5 days ago I signed a contract with MTN, they had a special of a Samsung Tablet and Galaxy pocket, my contract was approved immediately and I was excited, however till today I still don't have the phone and the Tablet. I have heard a couple of other folks telling me the same thing and we decided to ...
This is an update of what has happened since my last post... ABSOLUTELY NOTHING!!! It has now been a full month. My debit order for a month in advance as well as a pro rata amount for the half of July has already gone off but I am yet to receive my t.v. The t.v. plus router was supposed to be a ...