Good Day. I went to MTN Bayside Mall on Friday 02/08/13 to report a phone. A tall guy, Indian/Coloured (no name) assisted me, not sure excactly what he did, but gave me ref no:102717201 and advised that I must get affidavit from police station and come back. Apparently he didnt even blacklist the ...
MTN advertises extensively that it gives prepaid users of their network free airtime when one buys airtime. Although this monetary value shows on one's cellphone, it cannot be used to make phone calls. What is the point of this offering if this is the case? ...
I upgraded my contract on Friday the 2nd of August, I had to do a SIM swop because my new phone used another type of SIM. Usually a SIM swop takes about 2 to 3 hours in my experience. Today is the 7th of August and I am still using my old phone/SIM. I went back to the shop on the 5th and called MTN ...
After upgrading my cell phone contract with MTN SP they neglected to add the free data bundle onto my contract. When I received my first bill on the upgraded package I noticed being charged for data, I checked my statement and noticed that there was no data bundle on it. I logged this with MTN SP ...
I recently had my account suspended which was warranted as i needed to pay my outstanding amounts. This suspension was done without hassle and was processed very quickly, but, when it comes to opening up my lines and accounts i need to wait for THREE WEEKS!!! This is rediculous! I phone 808 and ...
I received an sms that "my" MTN SP account has been handed over to VVM with an outstanding balance of R7027.94. "Contact us urgently to make a payment arrangement and avoid a possible judgement". Reference: A4514784 I have NEVER enquired, requested, or opened an account with ...