On the 7th July 2013, I went to Mtn in Nonesi Mall, Queenstown to enquire if my data package was due for an upgrade. The young lady at Mtn was VERY helpful and confirmed that I was in fact due for an upgrade. She then showed me the promotion catalogue which showed a 500mb data bundle with laptop ...
See my query below and response from MTN on 1 Aug 2013. It is today 7 August 2013 and still no response on my query. Good Day I have logged a query on 18 July 2013 on the website and the status is still OPEN. Why do you have the facility if you dont attent to the queries. Query number 102205645 Add ...
I went into Somerset Mall yesterday (06 August 2013) to Hand in my Tablet for repairs, while I was there I thought I would enquire about a transaction on my account. There where a few hiccups as I have had a few changes to my account recently but Clint phoned around and answered all my questions ...
I asked for my montly statement to be send via email twice but no response ...
I loaded a report last week, I had a reply from MTN. I did not agree with them & sent another email. I have received 2 different recons - from Ms Mhkwananzi - & i agreed with her - a credit of R71.53 excl 2 payments i made in total of R2000. Today i received a complete different recon from ...
I got A blackberry Z10 MTN SP in April 2013 I sent the phone in 13 July 2013 for repairs a week later I got a "refurbished" unit back a week later the phone didn't even switch on!!! nI take it back the very next day with box and all and it gets sent in again a week later I call to find ...