I PAID MY ACCUNT CASH AT THE BRANCH, THEY THEN SAID THAT MY PHONE WILL BE RE-ACTIVATED, I JUST HAVE TO SWITCH IT OFF AND ON AGAIN... DID THAT AND NOTHING... DID IT AGAIN AFTER A FEW HOURS THINKING THAT THEY ARE PROBABLY BUSY... STILL NOTHING??? PHONED THE BRANCH... AND NOW THEY SAY THEY DONT SEE ...
I was under the impression that I had a top up account, but currently I am paying for over charges. I have been to the store to get my account fixed and I have called 4 times after that to have my account fixed. Josh was the sales person that set up my account. Every time I call the other sales ...
Updated cellular account at mtn but never received a confirmation of update but when queried, none of the mtn consultants reached at costomer service and mtn sales department could assist me with query ...
Funny how MTN never gets back to people. I have been complaining on and off for 2 months about our connectivity with our Router for internet and emails. The one day alone i called in 7 times. I have logged a complaint and requested for help. We have repeated the steps over and over again and then ...
On 2 occassions i have bought MTN R10 and MTN R2, the MTN 10 mahala airtym does not exist as according to MTN you have to use up the entire R10 before the free R5 kicks in now, yes they said T&C's apply but they did not notify anyone that they made amendments to this scheme which is ILLEGAL to ...
On Monday 29 July I went to the MTN (Menlyn Branch) to apply for a contract phone. I was assisted by Johannes, apparently it takes 2 to 24 hours to be approved or declined. On Friday Johannes phoned & said my application was approved when I asked why it took him forever to get back to me, he ...