WOW, seriously! you expect Vodacom to inform me about your policies, services and procedures! This is what you presume.BY this is funny! What I did presumed was: MTN will train their staff properly to inform customers correctly about a service or a procedure before the customer stand the chance to ...
I recently took out a contract with MTN. I had an existing contract with Autopage Cellular for the number 0836025119. The inbound sales agent Kgosi Moila informed me that I will be able to port/migrate my existing number with my new contract. He instructed me to as Autopage to transfer the number ...
Mtn always debits late! I have two accounts and I have to transfer money into my cheque account as my salary does not get paid into this account. Once I reach a specific date I withdraw the money left over in that account for savings. I was not informed that mtn has not debited my account yet and ...
MTN notify me that I can come in for phone update. After signing contract no device available. Two days later received device only to find out at this stage I will have to do a sim swop which will cost me R135. Pay the amount update went through. Received SMS which confirmed that 150Mb date was ...
I really have no words left for Mtn I'm really disappointed with this ongoing complaining about them and their service. I have nothing against the store my complaint is directed to the people in the head office. How many times can 1 phone be repaired and given back to the customer, once fetched ...
In December 2012, we opened a MTN data contract at Autopage Centurion, but we have never got any signal on the MTN network (no bars out of 5 bars) from our house in Centurion. The line occasionally comes up, but never stays connected fro more than a few hours. We followed up with Autopage ...