MTN is still taking a monthly debit order from my account even though they confirmed that the contract would be stopped.
I have emailed them but have had no response.
I previously had to complain on Hello Peter as well before they responded.
See email with ref number below from them confirming:
From: [Email Removed] [Email Removed]
Sent: Thursday, September06, 2012 5:05 PM
To: Eldorette Savioli
Subject: Re: cancelation of contract - ombudsman & Hello Peter 0834423836 [#5680516]
Good day Mrs P Savioli
Thank you for your email.
Please be advised that Deactivation has been set for both numbers (2012-11-16) and credit for the upgrades done has been processed
Trust that the above is in order
Best regards,
MTN SP Retentions
Reference Number: 5680516
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