I called MTN of the 11st August to cancel and existing contract as I felt I didnt need it anymore and it has been due for an upgrade for over a year... only to be told the contract had been upgraded a few weeks prior. The call centre gave me the name of shop where the upgrade took place as well as ...
It has been a week and my simcard is still not working I can not receive calls and sms Mtn haven't called me yet to update me on the matter. In the mean time am using 8ta simcard but am expecting Important calls on the mtn numbe ...
Wife on pre-paid and required a micro-sim. Went to an MTN shop and they gave me a new micro sim and instructed me to call 173 for a sim swap. When calling there's a seemingly infinite number of options to select from the voice prompts, but nothing that obviously relates to a sim-swop. Anyways, ...
I applied via MTN Direct Online for a Samsun Galaxy S4 on the 8th August 2013, I then received and e-mail immediately requesting further information from me, which I supplied to Glasson Markham. The mail also stated that the consultant (Glasson) would get back to me withing 3 business days - she ...
Complaint not responded to. Am I crazy or what people. Posted a while back about my account and other complications from mtn and none replied. I'm still being billed per month even though my account has expired in february. I need some help please advice. Should I pay the outstanding amount even if ...
MTN never advised me of my account cancellation and termination and eventually got me blacklisted. They never worked with me on paying for my bill in installments or make payment arrangements, they wanted me to pay the whole R4000 in cash or ETF, i mean if i had access to that amount in cash why ...