I am reporting this on behalf of my husband - he has a contract with MTN and the phone he received from them gives problems it freeze and he is in a industry where he needs a phone his boss should be able to phone him when ever - he took the phone back to MTN for the third time know and every time ...
I have an account that is in arrear with MTN and they send me an email on August 12 asking me to settle outstanding amount or call them to make a payment arranegments. I phoned MTN on the same day to make a payment arranegment but the consultant was not able to help me. I paid R500 on the weekend ...
I regrettably upgraded my MTN contract at the MTN Trade Route Mall. I was on a TopUp200 contract that expired earlier this year, and thus was running on a month to month billing. All that i wanted to do was upgrade the contract. The consultant did not bother explaining anything on the contract, and ...
I contacted MTN about cancellation of a contract; I received a response today - a month after I made the query. Unacceptable service. ...
I have always been a loyal customer to mtn and now urgently need their help with regards to the mistake I made on my part On the 20/08/2013 I mistakenly bought airtime for R900.00 via my cellphone banking and when I called mtn I was advised I can not be assisted, I then called again today the ...
I received a call from Ishmael, offering me the opportunity to upgrade my mtn contract. I pay R50 every second month - the contract period came to an end and the contract now runs on a month to month basis. Ishmael assured me more than once, i would not pay more than I am currently paying. We ...