Complaint not responded to. Am I crazy or what people. Posted a while back about my account and other complications from mtn and none replied. I'm still being billed per month even though my account has expired in february. I need some help please advice. Should I pay the outstanding amount even if ...
MTN never advised me of my account cancellation and termination and eventually got me blacklisted. They never worked with me on paying for my bill in installments or make payment arrangements, they wanted me to pay the whole R4000 in cash or ETF, i mean if i had access to that amount in cash why ...
Veronica, I replied to your response to me d/d 15 Aug 13 (REQ:2532870) but I am still waiting for feedback from you! You have offered apologies sympathies on MTN's bad service, this does NOT sort out the problem unfortunately as it is STILL unresolved! How do you explain MTN notifying my son that ...
I am on a Blackberry package. I have noticed a charge of R 165 for PSD data. Why is this? I thought that data was uncapped with regards to Blackberry, within a reasonable usage band. This is not acceptable. I expect this amount to be creditied. Please try and revert to me soonest, unlike the ...
It has now been almost 5 months and still no resolution from MTN. I have tried every possible avenue of resolving my dispute with utter failure, Hello Pieter; MTN Legal Department, Store Managers and MTN's ombudsman. The situation is very simple, MTN had an illegal debit order on my account and ...
I handed in my BB at Autopage Tygervalley as the scroll pad started to give problems and the phone was 5 months old and still under warranty. The phone was in exceptional condition as I bought a proper BB "slide" in pouch on the day I recieved the phone. I waited 3 weeks to receive my ...