Good day, I have been with MTN for more than 10 years now and decided to change from Pre-paid to a contract customer 2 years ago. accounts were opened on my name, I disputed them, my name was cleared and this were sorted out. I am due for an upgrade and I want an iPad but my application was ...
I am forced to do a sim swap because I updated MTN approved software on my phone and now I can't use the internet. Everything worked well prior to the update and now I'm told I must do a sim swap because my sim is no longer compatible. That is fine but I believe I'm being ripped off when on prepaid ...
I recently upgraded my daughters phone from blackberry to Samsung S3. We received a huge bill of R2168.08after paying R145 to R150pm. I reported to them that the billing is incorrect but still received closure and correction on our bill. this is the last response from MTN dated 3rd July and we not ...
Why doesn't have MTN have any 3G internet in Cape Town CBD and when will they evolved from EDGE to 3G. It also doesn't help to call the coverage line/call centre as they only response you will ever get from them is that they can't help you as the systems are down. ...
I have in 8 months logged 15 complaints regarding bad signal, and MTN only promise to resolve the issue, but the moment they put the phone down, the customer is forgotten. They refuse to transfer me to their legal department to sort out the issue of me paying for a service and not receiving it. ...
Good day I am fed up with MTN. I asked for a migration from Autopage and then to have my existing 0836025119 number ported to the small SIM I have in my S4 phone on contract with MTN It seems that the migration has been done, but I still get a network error message on my S4 The sim in my S4 is ...