Today I received a call from a very noisy MTN call centre from an agent who stuck to the script like her life depended on it. Telling me upfront that she would escalate any questions that I may have that she could not answer. Well, we got to the end after battling through due to the background ...
Bought a cellphone on contract from MTN last year. it had 2 year warranty. On the 1st of June 2013 I handed in my phone (HTC ChaCha) for repairs (The cellphone refuses to charge) and was told the expected time of return would be approximately 2 weeks. Three weeks down the line I received the phone ...
I have upgraded my phone on the 1st of January this is from a blackberry. I have paid for BIS since then because the consultant that was helping didn't cancel BIS since I no longer had a blackberry. I have requested credit to be passed for the 3 months that I have been charged for BIS. It took ...
On the 19 August 2013 I received an sms form SSDA for Final Demand on MTN for an amount of R12626.84. To my surprise as I dont have an account with MTN I called the number for SSDA 0878250600 to enquire and didnt get any assistastance as the staff were unproffesional and could not give me any ...
Hello xisix, Thank you for your post, When purchasing products on a third party's portal it is presumed that you are familiar with the terms and conditions of sale of the product you are purchasing, from your service provider. The terms and conditions stipulate that data bundle is valid 30 days ...
I am trying to change my IMEI number on one of my phone contracts and have held on for 20 mins with no answer from anyone in the insurance department. I find that rather disturbing... no message nothing just horrible music playing the whole time. What is the point of having insurance if you can't ...