I upgraded an account with MTN more than 3 Months ago, after the 2 weeks, I had my line switched to data, after a month they DID NOT supply the items as advertised, after a month and a half, endless phone calls and passing the buck, the deliver the WRONG ITEMS! I then chose to CANCEL the contract, ...
I purchased a one day once off uncapped data bundle from MTN for fifty bucks. Activated it only to find out that I had no service from MTN.When I called the call centre, they have me the run around tellingr to reactivate using different codes but no joy. Now I am fifty bucks out of pocket and even ...
Hi, Please help me in april this year I was due for an upgrade with MTN and I opted for the deal of 2 laptops plus a moderm. The initial contract was supposed to be based on lower price but the front desk lady (Niri) kept on telling me stories and finally when my contract was sorted out. I received ...
I am really disappointed by my service provider. I asked them to block this mirror network that is taking my airtime. I even phoned customer service for the second time and asked them to block this network and they confirmed that it is blocked but the service provider is still billing me. I would ...
I've been a customer of mtn for 2 years now, on da 3rd of July i called in to cancel the contract as i am no longer intrested in getting an upgrade, i was given a ref number 101720858 and was told dat it aas cancelled and my other number would become prepaid, Nowhere did she tell me that i need to ...
I HAVE TAKEN MY BLACKEBERRY 9360 IN FOR REPAIRS ABOUT 2 WEEKS AGO AND NEVER ONE DAY DID MTN CALL ME TO PROVIDE FEEDBACK.THE SATURDAY THAT WENT PASS I WENT INTO THE STORE TO FOLLOW-UP AND WAS TOLD BY MONDAY MY PHONE WILL BE IN THE STORE AND WILL CONTACT ME WHICH NO ONE DID.TRIED TO CALL THE STORE ...