I joined momentum medical aid, I was covered immediately including chronicle medication. February after not receiving my medication i was told there are forms that my doctor and i need to fill, which we did and blood samples were sent as requested. In March, no medication was delivered, i called ...
As a doctor contracted into medical aid, accounts submitted directly to MOMENTUM medical aid allegedly "above the medical aid rate" are REFUNDED TO THE PATIENT AFTER THE DOCTOR HAS DONE THE WORK, PERFORMED THE PROCEDURES, TELEPHONED THE PATIENT FOR FOLLOW UP, DEALT WITH THE PROBLEMS, ...
I am a member of Momentum and my husband a dependant on my plan. Although they deduct money from my account every month, the dentist said that Momentum says I am not a member and during our honeymoon my husband was taken up as an emergency in Kimberley and now they have billed us saying that ...
IS MOMENTUM TOO IMPORTANT TO CONTACT THEIR MEMBERS WHEN THERE IS A PROBLEM ON THE CLAIM SUBMITTED???. THE CONSULTANT TOLD ME THIS MORNING THAT MOMENTUM WILL NOT PHONE BUT I THE MEMBER WILL FIND OUT IT IS NOT PAID WHEN I GET MY STATEMENT.. WHEN WILL THAT BE??? A DAY A MONTH A YEAR??? I AM TIRED OF ...
My son receiving braces from Dr. J. Hattingh. Last year I phoned them in September for an authorization no which they said is not necessary and we have enough coverage. Total comprehensive treatment R14525.00. Initial fee dep R4025; 15x R700 p/month Treatment started 17/10/12 Faxed quote through No ...
I requested a change of account details via e-mail and got the response back that they cannot help me as I have to complete a form and then fax it to some number (Are we back in 1980 now??? There is NO security in the native fax protocol!!!). I clearly stated in my mail, if there are any issues ...