Well done Momentum for being top notch at your billing. I receive billing statements and can provision accordingly. We utilise another medical aid scheme for an employee, that I have listed a complaint against as they are USELESS. I truly hope they take a leaf from your book and learn how to keep ...
I removed my ex wife from my medical aid and have all the necessary documentation from my broker and acknowledgement from momentum, yet i continued to pay for her portion and she kept using my savings when she was supposed to be off my policy, I have been trying for 4 months now to resolve this ...
I recently gave birth via emergency c section. I was aware that my gyneacologist was charging above momentum rates and was more than happy to pay the balance of her fees as it was a personal choice (I would suggest looking into your preferred suppliers as lists sent to me were outdated and call ...
My husband was admitted to hospital after going to casualties during the morning hours of the 15th of April 2013. Today the 16th the hospital gave him a quote of R35 000 because momentum did not want to give authorization for his admission due the fact that were not 12month on the medical aid. So ...
I have had the WORST customer service experience EVER from Momentum Health and after being a member for nearly 3 years have now terminated my membership as I cannot believe that a company like this is in operation!!! I requested an upgrade on my membership 3 months ago. ( contribution to be more ...
I wrote a complaint on Sunday 6/4/2013. Monday morning 7/4/2013 I received a call from Thuli Tshabalala. She apologiesed for the inconveniece caused and promised to rectify the issue. On the 7/4/2013 I received what was promised to me. To say Im impressed with the level of professionalism that ...