I requested a change of account details via e-mail and got the response back that they cannot help me as I have to complete a form and then fax it to some number (Are we back in 1980 now??? There is NO security in the native fax protocol!!!). I clearly stated in my mail, if there are any issues ...
Being a member of Bonitas, I had to cancel my previous medical aid which was momentum. After a long and complicated talk I've been refunded. but on the 02nd of may I was debited the amount of R666 by momentum while I'm not anymore a member. Need to be refunded I don't understand how they could ...
I am at a loss for words here. I applied to become a member of Momentum Medical Aid, having been a loyal Discovery member before I thought i would give Momentum a chance, BADDD mistake! They very politely billed me my first months premium but I am YET to receive any kind of medical aid card or my ...
I spent a ridiculous amount of time trying to find out how to get pre authorisation on the momentum website, since the automated email states: "Did you know that you can pre-notify for your Health Platform benefits, obtain your tax certificate and view claims on our website? Please register on ...
I would like to thank Saksha for her outstanding service in attending to my query. I recently joined Momentum Health after terrible service I recieved from Discovery Health, my previous medical aid provider. Saksha was very professional from the moment myself and my fiance' interacted with her. She ...
REF: HS 6944471 I am billed for February 2013, when I cancelled the Health Saver Contract with the last date of cover 31 December 2012. In addition I am threatened with credit bureau listing if I fail to pay. Pathetic for a national company that claims to be professional! ...