Finally today I have been reduced to tears of frustration at having to deal with Momentums Health's unrelenting series of errors regarding my chronic and prescribed minimum benefits. The problems have gone unabated for six months. To try and resolve the issues holistically I asked a broker to ...
The Customer Care service at Momentum leaves a huge room for improvement, in 6th June 2013, I was diagnosed with a eye disorder and booked for surgery its taken 3 weeks of calling daily for authorisations, I was in the end chasing the doctors for medical history forms when in fact it is their ...
A CPAP MACHINE was authorised in January 2013 to us, the amount of R4500-00 was ALREADY PAID OUT to EcoMed. We did not want that machine because we got a better machine, so EcoMed reversed the money paid out to them. The new Company send the documentation through and they were rejected. I am trying ...
I joined momentum health last year October since then i have been calling to get help to setup my web profile am being moved from pillar to post. 1st time i was told the system does not accept passport as am using one and someone took all my details and promised to create a dummy ID number just to ...
I was covered by momentum health before i got retrenched where i work. After retrenchment i cancelled all policies with momentum (September 2012), i learnt recently when i wanted to buy a house that i have been listed by Momentum with the credit bureau saying i haven't paid them for 2 months. First ...
I am 5 weeks pregnant and found out that Momentum has a maternity programme. I called them to find out who to speak to about what the amount is covered for each consultation. I know its 100% Medical Aid rates however I wanted to know how much that was so that I could find an affordable ...