My soon to be sister in law found out two weeks ago she had Parotid cancer, the specialist wanted to operate as soon as possible, since she is only 22 years old and has a 5 month baby and a 4 year old toddler. She was not aware of the fact she had cancer, her GP said on 2 separate occasions that is ...
I have made numerous calls to the call centre claims department and spoken to various staff regarding my claim that was submitted for a procedure that I had performed on the 27 May. To date this still hasnt been resolved and I am unable to get a statement from Momentum Health - I am constantly told ...
On the 4th of July i called in to Momentum Call Center for authorization to see a GP and the Lady i spoke to was Keshnie, the ref. for the call 179289351, she told me that my query will be marked has urgent and within 48 hours she will get back to me with feedback. I t is now a week later and i ...
Momentum offers access to HelloDoctor now but password that has been given by Momentum does not work. Emailed Hellodoctor on 19 June about this and still waiting for a response. What a joke! ...
I have been a member of Momentum medical aid for more than 6 years now and every time I put in a claim I have to pay it out of my Health savings. Even if it forms part of the treatment plan which they have decided that I will receive. Go to the doctor and the only way that he can examine you is by ...
I CALLED 08610117859 AND SELECTED OPTION FOR NEW MEMBERS ON THE 2 JULY TWO TIMES BUT THE CALL CENTRE AGENT ANSWERED THE PHONE BUT NEVER SAID ANYTHIN I TRIED AGAIN NOTHING HAPPENED, AND ON THE 05 JULY AT 14H58-15H00 I CALLED AGAIN THE VERY SAME THING HAPPENED BUT THIS TIME I COULD HEAR AGENTS ...