Please be advised that we have spoken to several call Centre Agents since the 6th June 2013 where we were told that it will only take 4 days to get a refund. On Friday the 7th June 2013 one Agent advised that the money will be in by Monday the 10th June 2013, we called on Monday to confirm and one ...
I recently ended my husbands medical aid contract with momentum health. After many tries of trying to get hold of the call center while he was with me, we finally managed to get through to the call center and asked them to terminate the contract in the beginning of may. We were asked to send a ...
Hi first thanks for the reply on my complaint. allthou you are fast to reply on things that is not related to my complaint. I am not referring to dr fourie I am referring to my gp dr pp scott pr no 1544403. He has not been paid for the procedure icd code j35.9 on 23/11/2012 and for my sons ...
Yesterday 11/06/2013 I began having pains in my stomach (I am 28 weeks pregnant). Upon arrival at the hospital they told me that I needed to be admitted and would phone and get an emergency pre-authorisation. We were then told to pay a R1000 co payment. In the Momentum brochure I would like to ...
Momentum, (Debbie van der Haar) I always thought that its the companies responsibility to give/do the best for the customer, clearly, that does not count for Momentum!! We have been at that dentist for the past 3 years! You make it sound as if we went to that dentist for the first time which is not ...
On Friday evening at about 17:45, I made a call to the Momentum Road Side Assistance help line as I had broken down at the Umhlanga/ Gateway turn off, by a high risk high-jacking zone - and this is one of the benefits of being a member. The lady who I dealt with asked for my ID number, which I gave ...