I cant tell you how frustrating this Surplus Fund Application is! I applied in Septemeber 2012. Called 2 weeks later, said no documents recieved, another 2 weeks later, no documents recieved still. Called again, said half the documents wer recieved. Sent the application form again, called again in ...
I have submitted my application in June 2011, and received my statement and bank mandate form in October 2012. For the past 3 months you are not able to get through to the call centre. In February 2013 I did send an email to them on which they responded in 2 days time. Due to my surname and name ...
I have tried to find out when to get the surplus funds an amounts. Calling makes you hold for more than an hour to be transferred from one to another. Then I have posted hand delivered same documents 5 times yes 5 times. When I mail a consultant the only thing done is read and leave the mail no ...
I received correspondence from Metal Industries for my late husband because he had already sent the documents through, that he must take a form to be filled in by the bank for payment. I responded to say he was late and I was sent a form to fill and all the documents required, that was in May 2012. ...
Good day I am so disgusted with this whole process of mibfa, as i had to battle in the first place to received my statement which i eventually received after a very long wait. After submitting the relevant documents to there office in 12 December 2012 which included my (mandate and id copy) the ...
My husband received his Statement of Payment in August 2012 and is still waiting for what is due to him. I have even gone as far as written to the: Pensions Fund Adjudicator, completing all the necessary forms and sending all the documentation which was handed in to Metal Industries. This also is ...