I left my Company a year and 3 months ago i have not received my Provident or Surplus fund till this day. I don't have money for calls to a call center and hols for hours. i have to ask family members and friends to call from their work for me just find out how far the process is with my funds. And ...
I SUBMITTED ALL MY PAPERWORK IN JUNE 2012. I WAS TOLD ALL MY PAPERWORK WAS IN ORDER AND HAS NOW BEEN SENT FORWARD FOR PAYMENT. NO EMAILS ARE REPLIED TO, AND WHEN YOU PHONE YOU ARE TOLD THE SAME THING EVERY TIME. WAIT FOR THEM TO PHONE YOU TO CONFIRM YOUR BANKING DETAILS. HOW COME SOME PEOPLE WHO ...
My friend who doesnt have access to a landline phone asked me to Call MIBFA on his behalf. He submitted his documents on the 28 FEB 2013 and up until today there is no payout and thier phone just rings with no answer. PLease companies there are better polies holders out there with a good ...
My dad, a MIBFA member passed on 8 Feb '13.By 19 Feb' 13 all the relevant documents to transfer his pension to my mom were submitted. It is now 4 June and my mom has not received a single payment from MIBFA. I have been trying to speak to someone in the call centre management since 09h00 this ...
Wow, I have no more words for this call centre. I have been calling the call centre every 2 weeks since September 2012 and have gotten nowhere. I submitted my docs and they said that when they are done processing the docs they will send a statement. Finally in March 2013 they said that the ...
MIBFA - SURPLUS FUND!!! the call center - they never know whats going on, everytime its the same excuse over end over again, you phone to follow up than its one problem after the other and even if you phone to correct the next time the same problem will be there with nothing changed...( even though ...