My father had to a vericose vein stripping.i phoned 07feb13 medshield to get authorization. gave all the info as per Dr with code 1413- i was told by tebogo that it would be smsed. i phoned the next day as i didnt get any sms and spoke to Raheb whom told me immedately that medshield doesnt cover ...
Good day I am my end with Medshield - your service is appalling I sent two emails on monday urgent and no response - i have left messages for the manager of the call centre to call me - yes i did get a call with just a name and the call centre tel number what a joke - i need to know when and why my ...
I refer to my previous complaint in April on Hallo Peter re my unpaid hospital account. In response to my complaint Medshield undertook that the issue has been prioritized, proposing feedback by the 3rd of May. I have since sent them e-mail on the 3rd, 6th and 10th of May, but to date no response ...
I submitted a claim via email but used the address for hospital claims instead of general claims. The claim did not appear on my member profile so I sent an email to the same address requesting a confirmation of receipt. This request as well as a second request was merely ignored! After phoning the ...
MEDSHIELD COMPLAINT I have a 3 year old son that was diagnosed with Cerebral Palsy by a neurologist at the age of 2 years. Following his diagnosis, I have made every possible effort to get his condition registered as a PMB with Medshield in order for critical treatments to be covered by the fund, ...
The Medical Aid approved a request for a MRI Scan my husband had to go to at Universitas Hospital on the 16th November 2012 with the authnr: 013307576 they gave us on the 11th November 2012 when we called them. Now its 6 months later and still refuse to pay. Its unacceptable and I feel they ...