How can a scheme be financially sound if they have to look for excuses not to honor a R300.00 for routine blood tests? What does it help to have benefits if you do not pay the accounts anyway. I am registered with the scheme as diabetic but my routine PMB blood test (HBA1C) has been rejected ...
Good day please advise how long your members have to wait for a response - i called on the 30/01/2013 for my mom who is on medshield to change options i was advised the option changes have closed - i went thru the brochure and on pg 42 upgrades can be done due to life changing events surprise ...
I joined Oxygen, now called Medshield, in Feb 2004 to cover my eldest & I, & in 2008 added my youngest. Yesterday we called Medshield to get hospital authorization for my youngest, who frequently has tonsillitis, throat infections and snores terribly due to the narrowing of the airway. An ...
On the 18th January 2013 i phoned Medshield and i asked the lady that i spoke to i have not received any letter or documents from them stating that to change your plan it needs to be before a certain date, so she send me through the documents that i need to complete to change. Than on the 23rd of ...
I requested authorization for a procedure for my 13 year old daughter on the 14th January 2013 - today is the 28th and still the scheme has no real answers for me. The scheme tells me clinical info is outstanding and the MSO tell me she has been treated for this before with the same medication ...
Good day I was on the phone with Medshield from 12:15 until 12:40. When you call the call centre for a pre authorisation for ongoing treatment you get different information every time. I had to get a pre auth in Dec and that was a battle, now in January I need another auth for the same procedure ...