I PHONED MEDSHIELD ON THE FIRST OF JULY WHEN MY SCHEME STARTED AND THE OPERATOR TOLD ME CLEARLY I CAN GO TO ANY HOSPITAL WITH A EMERGENCY MY SON WAS RECENTLY ADMITTED TO HOSP WITH PNEUMONIA AND TONSILLITIS ON THE 25TH OF JULY. I THEN NEVER RECEIVED A AUTHORISATION CODE FROM MEDSHIELD I THEN PHONED ...
I have been trying for weeks to get through to a human at Medshield as i have terminated my membership with them. Emails get auto responses and when I call custmer service number the digital assistant tells me the call centre is closed and that hours are 8:15 to 5 .. the odd thing is i was calling ...
A few weeks ago we enquired at many medical aids to try find the best deal. We heard NOTHING from medshield so we decided to go with medihelp. We signed the forms for medihelp and was accepted onto their medical aid. About a week after that medshield sent an sms to say we are now on their medical ...
On the 4th of July 2013 I sent a query to Medshield [Email Removed] requesting authorization for a DBC Active Spine and Shoulder Treatment Programme. I attached a quote. I received a query number of 040713Q0TY80. On the 16th of July I requested an update. On the 19th of July I requested another ...
I have only had problems with Medshield this year after my daughter was born. I have now received a 3rd bill from the hospital that was not paid. Everytime I have to waste my money phoning them to sort it out. I want to know what the problem is and why you are not paying the bills in a timely ...
As stated/promised in your feedback on 12.7.13, that the claim has been processed again and the provider will be paid. NOTE- that the provider has still not being paid and requesting payment thereof. All diagnosis codes (ICD10) are correct and all relevant documents have been sent to Medshield, ...