I needed to change the dates of my flight (I only made the booking yesterday) After spending a frustrating few hours on the phone trying to understand the HUGE difference in amount, which is not the difference implied by the prices on the website, I got nowhere. It really is simple math, I should ...
I booked a flight online with kulula and accidentally deleted my invoice received with the breakdown of the flight costs & vat etc. I need this info for VAT purposes and have requested the invoice department to reprint this document for me. I requested this via email [Email Removed] on 28 ...
I booked flights from Lanseria to Cape Town later this month for a holiday on Kulula. I was in the process of applying for jobs in Cape Town and I received an offer yesterday which I accepted. I called Kulula to cancel the flights. I was prepared to pay a cancellation fee. They outright told me the ...
On thursday the 28th i called [URL Removed] to make a booking for my brother, the guy said they had system issues and that i should do it online, he was on the call and i did it with him step by step then he told me to go and pay at the bank and money would reflect after a day. Todya is wednesday ...
I had to urgently attend a meeting in Durban and booked my flight late on a Thursday afternoon for the next morning. I wanted to fly from Lanseria but all flights were sold out so I had no option but to go via OR Tambo. In making my booking I realised that the cost was extremely high but put it ...
On Friday, I was supposed to take the 22:55 flight to Durban from OR Tambo, I got there 90min before departure and when I checked in I was told the flight was delayed and will leave at 01:40, and no reason for the delay was given, I was travelling with my 8 year old boy and 18 months old girl and ...