I would like to thank Lerato for her fast, efficient and friendly service. Thank you for making my day! You really are an asset to [URL Removed] ...
Booking a flight to King Shaka from OR Tambo, making the mistake on the date. I completely take responsibility for my mistake. On the Kulula website it indicates that to change your flight details it will be between R171 - R342, I got everything changed, but was charged R1280 for changing my ...
I have flown on this airline more than 50 times in the last 3 years. Today I arrive to check in to fly home landing at Lanseria. At the check in at Cape Town international, they weigh my luggage... 23 kgs. She explains it is over weight, my wife is with me, her case is 16 kgs. Together they are ...
Kulula is ridiculous. For the past year i've been in a long distance relationship with a girl in Durban. Because of that fact flying and driving down there is a common occurrence. Yet every time i fly, or if she does, kulula is late. Not one single time in the past year that I've been using their ...
I was traveeling with Kulula, my luggage was locked and wrapped. upon arrival in Caoe Town someone at Kulula baggage had broken into my suitcase, they broke the lock and the broke the zip and wrapp just to my shoes, hair and a watch. I reported the incidence and filed a claim, the claim department ...
I booked a ticket on my name H van Niekerk for my brother G van Niekerk by accident to fly from CTP to JHB on 31 December 2013 and returing on the 18th of Jan 2014 ref: WOTZFS and paid R1705 for the ticket. When he went to check in at CT he was informed that the ticket was on my name and not on ...