On the 15/03/13 we were scheduled to fly to Durban on the 22:40 pm flight with Kulula airlines. We arrived for our flight at aproxiamately 22:00pm at O.R Tambo, we went to the check in counter, however at the counter wers ACSA evening cleaners having their evening snacks, they directed us to the ...
HI, I would like to say thank you so much for your good service. My mom had a hip replacement a year ago, she thought she was able to walk from the plane to the Carrosell but once getting out she was a bit in pain. We did not bother to book a wheel chair. I then phoned Kulula and asked them if i ...
We were perfectly on time for our flight from Cape Town to Lanseria waiting in line to check in for our flight. After a 30min wait (at 07:20am on a Saturday morning) we eventually got to the front only to be informed that we were suppose to check in at a single kulula counter across the hall next ...
On the 16-03-2013 i booked a flight with [URL Removed] The flight was from OR Tambo to CPT Departure time was meant to be 21:10 Out of curiosity, on the 20-03-2013, i checked the flight details online and it was delayed by 30min then again when booking in online, on the 21-03-2013 at 20h00, the ...
UNBELIEVABLE that kulula will delay your flight and not bother to let you know, this has happened on more then one occasion and not to have the decency to let you know via a sms or phone call is a disgracefull business practice and just shows their actual regard to their customers, its an attitude ...
I tried to make a change to my booking on the website before i logged in showed me that my change fee is R148 incl vat per person per sector when making payment it showed me that i will be paying R300 per person per sector. Upon calling the call centre to find out why am i being over charged and ...