I tried to make a change to my booking on the website before i logged in showed me that my change fee is R148 incl vat per person per sector when making payment it showed me that i will be paying R300 per person per sector. Upon calling the call centre to find out why am i being over charged and the agent says there was a change in the change fee rate and was in no way accommadating. I believe as per the Consumer protection Act Kulula should adhere to there advertised rate
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