I would like to state my absolute disgust with using [URL Removed] I booked an incorrect date by error and called the call centre within 5 minutes of realising that I had made an error to change the date and was told that I need to pay R342 to have that changed. My husband explained that I am on ...
Flight MN458: After boarding, one of the male cabin crew members carried out the safety checks before take-off. They took my bag to put in overhead bin and I asked if they would mind to pass it back to me after take off in which case he said "No, he is too busy, has many duties after t/o and I ...
I booked a flight with Kulula on Friday and chose the incorrect date on the Internet. A minute later when I got the confirmation with the ticket I realised I chose Sunday the 17th instead of Monday the 18th of March. I immediately called Kulula customer service number and got through to the ...
I HAVE PHONED IN NUMEROUS TIMES JUST TO SPEAK TO A SUPERVISOR TO HELP ME RESOLVE A PROBLEM WITH 11 OR SO FLIGHTS ON THE 20TH BUT ALL THE CONSULTANTS SAY IS THAT THEY HAVE TO KNOW WHAT MY QUERY IS ABOUT BEFORE THEY CAN PUT ME THROUGH TO THE SUPERVISOR SO I CANNOT EVEN MENTION THE AMOUNT OF TIMES I ...
1) Unethical overbooking of flights from Kulula which had the effect that I missed my flight (12 March 2013 - flight MN 456) and was "rewarded" with a R400 voucher, even though it cost me a lot more by missing work for the day and being extremely inconvenient (and the reward is to get ...
On both the outbound and inbound flights we experienced delays ranging from one hour to nearly 3 hours. there is nobody around to offer any reason or explanation as for the delays or any alternatives in terms of more comfortable waiting area... bearing in mind the return flight was delayed from ...