During a case of name corrections, a rude and unhelpful manager at Lanseria, Rishi, would not accommodate and assist x2 passengers, travelling in a group. These x2 passengers, had already traveled across SA with Kulula on these names (Kulula and BA flights) for a nation wide tour. The passengers ...
Hi there my second time flying [URL Removed] and had a experience both ways. I flew Friday 22nd March to CPT on flight MN 109 from or Tambo to CPT sat in seat number 17F the most seat ever the foam on the seat was so thin and worn that I could feel the metal below the foam I asked the air hostess ...
I am frequent-ish flyer with kulula, hence decided to use them to fly my mother-in-law over to celebrate with my husband - her only son - on his 50th birthday. The poor 78 year old woman's ID and passport both were. She has subsequently applied for an ID replacement which is still outstanding. She ...
On 21 March I took my inlaws to OR Tambo to get a flight to Cape Town. They are elderly & from a small town, so I stayed with them to assist them. When we got to the Kulula counters it was chaos! There were 2/3 lines at a time, all going into the same direction. No-one knew in what queue they ...
I am so disappointed in Kulula' I booked a flight for my fiance with kulula now in March. I received a reminder on the 13 March about his flight that was to depart at 1:00. I then Received an email again on the 18th March to tell me the flight has been delayed and will depart out of OR Tembo at ...
My wife booked return tickets to George for 6 family members via credit card, however on two of the tickets she did not use the registered name, she used the name that we are known as, but surnames remained the same. Having two names is actually a cultural belief. One is our registered name and the ...