Flight MN601 Firstly why is the plain only checked 5 minutes before flight and not during the nigth. Secondly, on a four hour delay you surely couldve flown in another plane from somewhere else? 3rdly, we sitting in the slow lounge and has seen 3 kulula planes depart? Does that mean all 3 had ...
Why is Kulula delayed more often than other airlines? We've been stuck in the airport for hours now. No reason as other flights to our destination are coming and going as normal. Kulula is the only airline that is stuck. I bet if they had to refund passengers that were delayed, they would improve ...
6:30 flight to durban delayed - get an email at 5:30 to say flight delayed to 7am. Then to 7:30 and now again to 8:30. And now 9 am. Ask kulula staff as to whats going on and the response is " you will be told shortly"... Still waiting. Not to mention the fact that the check in this ...
1st flight out of jhb delayed for over 2 hours. This is just bad planning and hugely irritating especially over a long wend when plans have been made to see the family. ...
On Thursday 14/03 I wrote a report on Hello Peter about [URL Removed] I was told a team leader would contact me. This still hasn't happened. ...
Wow, just as I thought Kulula was the worst airline, Silas Macoro turned things around for me. I must say I was so impressed with the way my complaint was handled. The response time was amazing and everything handled professionally and to my sasisfaction. Thank you so much for the great customer ...