I have used Iburst as my primary supplier of broadband for the last two years. If and when I encountered a problem they have been very helpful, always sorting out whatever may be amiss promptly. Keep up the good work. ...
I have been a customer of Iburst for about 2 year now and their accounts department is the worst lot of people that I have ever dealt with. I change the package from pro 10 plus to the uncapped service for R599 per month. The month that the package was change I was advised to pay R599 plus a ...
On 4 Sept 2013 I sent a Cancellation Notice to iBurst, via their Contact Form on their own website. As the site does not have option of cc'ing own e-mail address with message sent, I copied the Contact Form and saved it as a Worddoc. On 01 October, having heard nothing from iBurst, I followed-up ...
Do NOT sign up with iBurst! I have had endless problems with their service, signal and cancellation dept. The Modem only works in certain (very few) areas in Cape Town. Once my 24 month contract expired iBurst continued to bill me per month. After sending a complaint, I received no response ...
I had to buy my own modem and antenna because I was on a month-to-month basis. I specifically asked the client centre, and I was assured I willl not be billed, nor will I receive accounts as I am on a month-to-month basis. I even had to pay in advance. I stopped using iBurst and no one ever ...
I entered into a contract for home wifi 18 months ago- the signal strength was 'good' according to the sales agent. I HAVE NOT YET BEEN ABLE TO USE IT BCS IT IS SO POOR!!! I have to switch off wifi on my iPhone to receive msgs! My modem keeps breaking! I have spoken to 5 different agents and no one ...