I bought my iBurst modem cash and opted for the prepaid top up bundles. I am not aware of any monthly charges for this type of contract, yet I am now receiving threatening lawyers letter for a supposed outstanding amount from 3 years ago! iBurst, you better have your facts straight in this matter ...
My iBurst contract term ends on 8 November 2013. Following iBurst's standard terms and conditions, I gave the required notice to terminate my contract at the end of the term as I no longer required the services of iBurst, to which they gave me a reference number. I then got a response from Veliswa ...
Recently upgraded my contract to a CellC 3GB/Month 3G dongle. Within the first 7 days tried to cancel the contract due to obtaining speeds of less than 30KB's. Numerous emails to retentions department was simply ignored. Managed to sort the speed issue myself eventually after many months and now ...
Dear Iburst I took out a contract for an wireless uncapped account for R600.00 a month on a debit order. However after poor performance I cancelled my contract within the 7day period. Only to find out you billed me R600 R1300.00 I am hugely disappointed with your lack of integrity and not even ...
On numerous occasions I have contacted iburst via their "contact us" function, asking very simple questions that anyone working for iburst should know off by heart. It takes them almost a week to reply. Probably because they get so many questions asking them why the service is so slow... ...
Hello All we have been an iburst customer for 3 years no problems. Recently our internet connectivity has been shockingly slow and we enquire about this. The call center first said we have bad coverage in our area and that nothing can be done, then they recommend we purchase a newer modem to ...