I joined iBurst for a period of 3 days back in 2010 and cancelled due to the fact that there was no reception. iBurst then merged my personal account with a business account and proceeded to debit my bank account for three months running. After numerous telephone calls and emails I finally managed ...
Since moving from wilgeheuwel to roodekrans, the connections speeds have been from 30% to 605 AND RARELY 70%. The download speeds are from 0% up to mostly 50% and very seldom more. I keep getting page cannot be displayed!!! I made a complaint via their website, but nobody has bothered to respond! ...
On 03rd October I cancelled my Iburst contract after 7, 5 years with them. I received a ref no. for the call and was informed that one calendar month's cancellation applied, but not explained that in their own language one calendar month means from the 01st of the next month i.e. I am now paying ...
I am disgusted by this! I set up my Mom on Iburst about 2 years ago and recently she was having problems connecting with the modem provided by iburst. After downloading the drivers to re-install the modem I found out that in her haste my Mom called iBurst support to sort our the problem. They told ...
After giving 1 month notice and receiving acknowledgement, money still gets deducted from my account. When I phoned them I got a ref number and amount that will be re-reimbursed. After not receiving the money as promised, I phone again and spoke to a Wayne who feels no client deserves to speak to ...
I've had a contract with Iburst for 24months, last month they called to check if I would like to renew it. I told them no, but still this morning they debit money from my account and when I call to get clarification only answered by rude people (three of them that I spoke to). Instead of cancelling ...