Iburst, I have upgraded im contract for a second term which i have taken the Billion 3G/Wireless-N ADSL Router due to the fact i want internet access in my entire house by means of Wi-Fi upon receiving delivery of the Router the letter states "Should you encounter any problems at this stage, ...
If you want a case study in abysmal customer service, deal with iBurst. I cancelled my service on 1 June 2013 (a Saturday) because I was getting dial-up speeds and they could not give me a reason for this. The email was only read on 3 June 2013, according to the reply I got. iBurst claimed that I ...
!!! Are all the employees of iburst high on drugs!!! A year after complaining about being charged for a non-existent security suite, it goes on. I mean sure, its only R10 a month, but that's R120 a year that some iburst employee is keeping for his drug habit, I'm sure. How can you charge for ...
When asking to move my contract to a mobile solution i was told i can not do that without paying R1600. When asking if i should cancel the contract and renew in order to add that cost to my contract i was told i can not do that either. I was then given the number of the accounts department. I ...
My account was debt on, the 3rd this month and I asked it be on the 29 th my account was in arrears for 3months. The amount that was confirmed was r1050.00 but debit 882 because it went over in a new month leaving me with a balance now of r800 odd I think. If they did like I asked this extra ...
Donovan from Iburst really deserves a HUGE salary increase as this consultant went out of his way to assist and get things done... i had soooo much trouble with iburst but DONOVAN rectified the situation and redeemed iburst. Iburst should really invest in more people like donovan as he is a true ...