I had a problem with my modem and was told to take faulty modem into iburst. Got to iburst and was told that they cannot help us have to take the modem to the supplier simplicity. Simplicity refused to see us because by that time it was 5 even though we were 5min away. I was told by the consultant ...
I have been experiencing poor connectivity and internet signal strength over the past few weeks. I contacted the call centre and weas advised to purchase a flat panel antenna which I did, I was told that the area I live in should receive good signal as there is a base station in the vicinity. The ...
I visited the Centurion branch of I burst to effect a change of ownership of account. I pay the account but it is not in my name. The person attending to me asked for 3 months bank statement, ID & proof of address. I told him that my physical address reflects on the bank statement (the bank ...
After having some issues with replacing my wireless modem to a dongle I discovered that the data for the package that I'm paying for has not been loaded on the SIM, I contacted the call center to query this, the agent didn't even know about the package, stating that it doesn't exist and that it's ...
They keep on promising! It took them 5 week to install and then it was not the right stuff! Half of the stuff isn't working and the other half is not able to do the job. Stay away any business people! ...
My monthly amount to iburst is R198.00 which I have been paying into their Nedbank account for the last 5-6months as there is always a problem with payments. My Statement showed an amount of R198.00 in arrears which they claimed I didnt pay in Feb 2012 (e-mailed proof of this on several occasions) ...