We have been experiencing a problem with our iburst reception since Monday the 2nd of December 2013. Since then I have been calling repeatedly only to establish on Wednesday that the problem might be due to the external antenna. On Tuesday a male person gave us a reference number and when I phoned ...
Iburst billed me for two (going on three) months after my contract with them ended without notification. According to the accounts department, they typically inform you months ahead of the time that you have to terminate your own contract (which of course they didn't). I find this practice ...
For the past 2 weeks I have been trying to cancel my iBurst account (we pay R599 for 100kbps internet speed-PATHETIC), with ABSOLUTE no satisfactory feedback or response! I have been trying to get a copy of my contract but the consultant refuses rudely! To top it all they want to charge me R3000.00 ...
I received an account from I burst for R1200 for an account that was usually at R220 per month. I always carried data over, so could not understand where this amount had come from. After I had advised them on many occasions (and FNB did the same), that I had chanded banks, they still kept putting ...
I submitted all the required documentation for my application to Mpho Malatjie on 26 November 2013 and was told that my application was being processed and put through on the same day by Mpho. I have had no feedback regarding this application since and my enquiries submitted on two occasions today ...
During June 2013 I cancelled Iburst, I bought my Iburst in 2005 for cash thus had no contract and paid cash through the years. Suddenly they started debiting my account, I requested the form where I gave them permission to do so and I'm still waiting... In July 2013 I relocated to an area where ...