My complaint: On 19 December 2012 I attempted to load R 200 onto my Gautrain Gold Card at Rosebank station with my FNB bank card. The lady behind the counter took both cards and after about 10 minutes she informed me that the money went off my bank account, however, she's unable to load the R 200 ...
The first bus from Noordwyk to the Midrand station is late since the begining of this year and is so full that its carries - 90 people it. Arent the buses supposed to load less then 60 people in total? Bus drivers keep putting people in the bus and they do not care how full its gets. We are human ...
I travel with the Gautrain on a daily basis, I pay over R100 a day to use the Gautrain's services. I am highly pregnant and lately there are no seats available. EVER!!! A couple of times I have had to stand by the door way where it was so full, there was no where for me to hold onto. When the train ...
I was waiting in the cue to exit the Gautrain Parking in Hatfield (traffic was bumper to bumper) when the parking attendant starting shouting at me to stop, I was not even moving at that time because there was a car in front of me. The guy just kept shouting at me without end. He was not wearing a ...
I have been using this service for a year now and today while trying to get to work I find out that Gautrain services have black listed my card and they claim that it's because I haven't been using the card properly, for someone who has been using gautrain for a year I should know how it is used... ...
My Daughter catches the Gautrain Bus from Houghton every school day to the Rosebank Station. It seems that even though there are mapped routes on their website, the driver of the bus will decide whether he will stop or not. This has happend on a few occassions where the bus has sped passed the bus ...