I called Gautrain call centre at 9:10 this morning and spoke with Benjamin. I was querying about swapping a ticket that was wrongly purchased. In other words, we bought a ticket for a wrong route and wanted a refund so we could purchase a correct one. Benjamin was clueless of what we should do. Yet ...
I have experienced numerous times the inconsiderate and recklessness of the Gauteng bus drivers in the Kempton Park area. I do realise that buses might need some extra space when taking a turn but to be rude and reckless to other vehicle drivers who has right of way or stuck in traffic is ...
I would just like to express my appreciation for the good service provided by the Gautrain driver named Andre, i catched a train from Centurion to midrand on the 26 feb 2013 and halfway through he just started greeting everyone in the train in different langauges and wishing us a joyful ride and ...
I use the train from rhodesfield to sandton everyweek day, I had R198 on my gold card on monday when i arrive at rhodesfield on monday i tagged out only to find out that it did not deduct the trip so when i tagged out with my car at the gate it deducted R85, i went to query that so i was told that ...
I lost my gautrain card which I had recently loaded for the full month when I reported the matter I was informed that there was nothing they could do. I informed the supervisor at the station that I had my reciept and a bank statement that could prove that the card belonged to me and still no ...
I ride the quatrain everyday from centurion to sandton and back. paying R90 per day... just to have people stand ON TOP of me because during peak hours they only have a 4cart train between stations. I think this is unacceptable especially for paying that price. ...