I would just like to express my appreciation for the good service provided by the Gautrain driver named Andre, i catched a train from Centurion to midrand on the 26 feb 2013 and halfway through he just started greeting everyone in the train in different langauges and wishing us a joyful ride and ...
I use the train from rhodesfield to sandton everyweek day, I had R198 on my gold card on monday when i arrive at rhodesfield on monday i tagged out only to find out that it did not deduct the trip so when i tagged out with my car at the gate it deducted R85, i went to query that so i was told that ...
I lost my gautrain card which I had recently loaded for the full month when I reported the matter I was informed that there was nothing they could do. I informed the supervisor at the station that I had my reciept and a bank statement that could prove that the card belonged to me and still no ...
I ride the quatrain everyday from centurion to sandton and back. paying R90 per day... just to have people stand ON TOP of me because during peak hours they only have a 4cart train between stations. I think this is unacceptable especially for paying that price. ...
There's nothing that irritates me like bad customer services, when cashiers/Tellers don't do their work correctly. I'm a new customer user, and they say the first impression lasts. The service I received yesterday morning ended up as a disaster. I bought a 7 day pass and R60 bus trip for the week. ...
I lost my drivers license and my bank card @ the Midrand station. I think I drop them while I was recharging my Gautrain card. Someone picked up my license and my bank card took them to the security officers patrolling the area, who then took them to the control office. I was able locate my cards ...