There's nothing that irritates me like bad customer services, when cashiers/Tellers don't do their work correctly. I'm a new customer user, and they say the first impression lasts. The service I received yesterday morning ended up as a disaster. I bought a 7 day pass and R60 bus trip for the week. ...
I lost my drivers license and my bank card @ the Midrand station. I think I drop them while I was recharging my Gautrain card. Someone picked up my license and my bank card took them to the security officers patrolling the area, who then took them to the control office. I was able locate my cards ...
63. Prepaid certificates, credits and vouchers (2) A prepaid certificate, card, credit, voucher or similar device contemplated in subsection (1) does not expire until the earlier of - (a) the date on which its full value has been redeemed in exchange for goods or services or future access to ...
Hi In peak hour the train is to full. They use a 4 cart train. They should use the 8 cart trains from 4 to 6. And 6 to 8 in the mornings. Why is there no one that can tell the people that the train is to full. And there is no more space?? ...
My anger betrays me as I am typing this, maybe I should calm down before I continue, but I cannot. I have been using the Gautrain for about 5 months now and I have been very happy with the service and quality presented. But, today made me so fumblingly mad that I felt compelled to dip my emotional ...
As a frequent user of the Gautrain I must say I am very confused why Gautrain management in their wisdom will during peak traffice 07h00 - 08h00 actually close one of the access gates to the station and only allow cars to enter the station at one point. Can you please explain this "logic" ...