I have been using the Gautrain from Pretoria to Johannesburg-and vice versa- since beginning of Jan 2013. I'm currently working for Media24-Product Manager-Magazines. The Gautrains are always on time, clean, comfortable, drivers always friendly- HOWEVER!! this morning I encountered the worst ...
Again the Gautrain experience some technical difficulty, all the drivers, Except for Andre - Bless you, you're a star - Our little monster wasn't working very well yesterday at 30 kilometres, have not been trained in proper Soft Skills and Emergency Etiquette. First we are told we have an issue and ...
I have been using the train from Centurion to Marlboro for over a year now. Initially they only had 4 cart trains. These got overcrowded. They introduced 8 carts. These carts are also now mostly overcrowded especially in the mornings. It poses huge safety risk to passengers when you have up to 25 ...
There is a blind man that uses the Gautrain everyday from Rhodesfiled to Sandton. I watch the man struggle everyday. He stands infront of the airport carriage and not one security assists him to the other door or infrom him the doors dont open, much less do they open the airport carriage for him ...
I called Gautrain call centre at 9:10 this morning and spoke with Benjamin. I was querying about swapping a ticket that was wrongly purchased. In other words, we bought a ticket for a wrong route and wanted a refund so we could purchase a correct one. Benjamin was clueless of what we should do. Yet ...
I have experienced numerous times the inconsiderate and recklessness of the Gauteng bus drivers in the Kempton Park area. I do realise that buses might need some extra space when taking a turn but to be rude and reckless to other vehicle drivers who has right of way or stuck in traffic is ...