I applied for a smart device on 7 Dec2013. On 10 Dec I was sent an sms saying my application was declined due to credit criteria not met. After many call to FNB I got through to someone at the credit department that told me I did not earn a salary. I figured out that FNB Smart Devices must be ...
Last straw from FNB. In November I had to put a complaint on Hello Peter in order to get any response from FNB who told me I could not change a faulty debit order date. With the help of Hello Peter the mistake was fixed within 24 hours with very good service from FNB... or so I thought. I ...
I am a gold cheque account holder with FNB, On Friday 13 December 2013 a debit order for the monthly payment of my personal loan was debited from account. I called the FNB call centre on 0875750091 around 2pm and spoke to the manager Sakhile. We ascertained that my account was wrongy debited, as ...
I went into FNB looking for a bank guaranteed cheque so that I didn't have to walk around with a huge amount of money. I had to purchase a car at the auction on the day that I went into the branch and needed a bank guaranteed cheque for the deposit for the auction. Unfortunately I was declined ...
I am an FNB customer who has a personal loan with FNB which I started in 2011. The monthly repayments of this loan are around 900ZAR and that amount gets debited to FNB on the 4th of every month. This month, December, the amount was deducted on the 4th. Then, last Friday the 13th, the same amount ...
ON THE 08/11/13 FNB SENT ME AN SMS ENQUIRYING AS TO WHED THEY CAN PUT THROUGH MY BOND DEDUTION FOR DECEMBER . I CONFIRMED VIA SMS THAT IT'S TO BE ON THE 20/12/13. THEY REPLIED BACK VIA SMS ON THE 13/11/13 THAT IS WILL BE ON THE 20/12/13 . ON THE 12/12/13 I FOUND OUT THEY HAD PRE-DEDUCTED BY BOND. [ ...